Frequently Asked Questions

What Industries do you specialize in?

We specialize in providing Senior Administrative Assistance to a wide range of industries, with a niche focus on Financial Services and Technology Companies. Furthermore, we also work with busy professionals and families. We also have extensive experienced working with UHNWI.

Our expertise allows us to understand the unique requirements of the job and the importance of each tasks to ensure efficiency and excellent delivery.

How do you ensure the security and confidentiality of our business or family information?

At Virtual Elevate Solutions, we take confidentiality very seriously. We implement strict measures, including password-protected systems, to safeguard your sensitive information.

What is the pricing structure for your services?

Our pricing is customized based on the scope of the support required, the complexity of the tasks and projects need, as well as the frequency of the service. We offer transparent and flexible pricing to ensure you get the best value for your investment. For example, administrative services are based off a monthly retainer. If you are interested in project management work, such as: event planning or marketing/social media services, these are priced as a project fee/ customizable package, depending on the scope of the project.

How do I get Started?

It’s easy! You can reach out to us through the contact form on our website or send us an email to schedule an introductory call. We’ll respond promptly to schedule a consultation at your convenience.

What is the onboarding process?

Our onboarding process is seamless and designed to align with your specific needs. Once you choose our services, we work closely with you to understand your requirements, goals and preferred communication methods, ensuring smooth integration.

Do you provide ongoing assistance?

We are proud to provide continuous support to our customers. We offer ongoing assistance with a minimum of 120-day contract, ensuring a dedicated partnership to drive your business or family’s goals. After the initial period, our services transition to a month-to-month contract, allowing you the flexibility to adapt to support based on your evolving needs.

What sets Elevate Solutions apart from other Virtual Assistance Services?

At Virtual Elevate Solutions, our high-caliber and dedicated client focused strategy is what set us apart. We provide white glove services with personalized and dedicated support to our customers. We understand what is like to work with very successful Executives and Families and we provide the best dedicated service to ensure excellent results.

How can I learn more about Hendy Monegro, the Founder of Virtual Elevate Solutions?

You can find more information about Hendy Monegro and her professional background on our About page. Learn more about her experience and passion that drives our business’ mission.